WHEN IS MY ORDER SHIPPED?
After placing your order, you will be sent a receipt and order summary via email. We process and whip our your Visage Bar order within 24-48 hours of the order being placed during business days Monday through Friday with the exception of national holidays.
HOW LONG WILL IT TAKE TO GET MY ORDER?
All orders are shipped and delivered within 7-14 business days.
WHAT SHIPPING CARRIERS DO YOU USE?
We use the United State Postal Service and UPS. To keep shipping rates down we compare costs between these carriers and ship the most efficient way.
HOW CAN I TRACK MY ORDER?
We will send tracking information to the e-mail address associated with your order once the item has shipped. You can track your order here. If you have not received your tracking information and it has been over 4 business day, please contact us at firstname.lastname@example.org.
WHERE'S MY PACKAGE?
When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us at email@example.com.
WHAT IS YOUR REFUND POLICY?
We DO NOT offer any refunds for "change of mind". Please be aware of this before ordering.
- Visage Bar will provide a store credit only. No refunds will be provided. please email us at firstname.lastname@example.org for a return Authorization number.
- Visage Bar is not liable for the loss of items being returned.
- Item must be unopened and in original condition when being returned.
- If you paid for the delivery of the original order, the delivery cost will not be credited to you, only the cost of goods.
- Customer is responsible for shipping charges when returning products.
- Order may be fully refunded only if it hasn't yet been shipped.
We reserve the right to change this Returns Policy at any time.*
Sorry at this time we do not ship internationally.